Questions, answered.
The most common questions about MINK, reservations, NamNam, Maira and payments. Can't find an answer — write to us.
MINK is a platform to discover, compare and reserve restaurants and cafes across Azerbaijan in a single tap. The Maira AI assistant helps you find a venue that fits your mood and budget.
Pick a venue in the app, set the date, time and party size, and get a confirmation. Some venues may require a small deposit to confirm the booking.
Yes — from the “My reservations” section in the app. Cancellation and deposit-refund terms vary by venue and are shown at the time of booking.
NamNam is MINK's loyalty coin system. You earn NamNam coins from visits and reservations and use them as value at venues.
Maira is MINK's AI assistant. It recommends real venues based on your mood, budget, location and plan — like a city concierge.
Yes. Payments are protected through a local bank gateway. MINK never stores card data — only secure tokenization is used.
If you own a restaurant or cafe, message us on WhatsApp from the For restaurants page — our team contacts you within 24 hours.
Still have a question?
If you didn't find what you were looking for, write to us — our team will help.
Maira AI
What is Maira?
Maira is the voice AI guide in the MINK app. It helps you discover venues that match your plans.
How does voice venue discovery work?
Tell Maira your plans and preferences in the MINK app. Recommendations are based on public venue information.
Can I book on the website?
Discover and compare venues on the website. Complete your reservation in the MINK app.
Do all venues accept reservations?
No. Some venues are listed for discovery only. Check reservation availability on the venue profile in the app.